377bat Privacy Policy — Our Commitment to Protecting Your Information

Welcome to 377bat. This Privacy Policy explains how we collect your personal information, where and for how long we store it, how it is used, and how it is kept secure. By using the 377bat website or mobile platform, you agree to this Privacy Policy.

This policy applies to all individuals residing in Bangladesh who use the 377bat platform. If you do not agree with any of the terms, please contact us before using the platform.

In this policy, "we", "our", or "377bat" refers to the 377bat online gaming platform. "You" or "user" refers to any registered or unregistered visitor.

377bat collects user information in several ways. Below is a detailed breakdown of the data we collect:

We only collect information that is necessary to provide our services and maintain security. We do not collect data beyond what is required.

The data we collect is used for the purposes listed below. There is a clear reason behind each use, and we never misuse your data:

• Your identity information is used to create, verify, and manage your account.
• Payment information is required to complete deposits, withdrawals, and other financial transactions.
• Technical data is analyzed to detect and prevent fraud, money laundering, and other unlawful activity.
• Your contact information is used to notify you about new bonuses, promotions, and offers.
• Usage data is used to improve the platform experience and customize it according to your preferences.
• Relevant data is retained to meet legal obligations and fulfill regulatory reporting requirements.

377bat never sells your personal information. However, in certain specific circumstances, limited data sharing may occur:

• Payment Providers: Necessary information is shared with payment providers such as bKash, Nagad, or Rocket to process deposits and withdrawals.
• Technology Partners: Trusted technology partners are given limited access to data for platform operations and may not use this data for any other purpose.
• Legal authorities: Information may be disclosed to authorities when required by court order, government directive, or legal investigation.
• Fraud prevention: Information related to suspicious activity may be shared with cybersecurity agencies.

Outside of the cases listed above, your information is never shared with any third party for any other purpose. All third parties are bound by our privacy agreement.

377bat applies multiple layers of security to protect your information. Our security framework meets international standards:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Data stored on servers is protected with AES-256 encryption.
• A real-time monitoring system is in place to detect suspicious logins and activity.
• You can further secure your account using two-factor authentication (2FA).
• Security experts conduct regular penetration testing.
• Data backups are stored regularly in secure locations.

377bat uses cookies and similar technologies to enhance your experience on the platform. Cookies are small files stored on your device that help remember your preferences.

Types of cookies we use:

• Essential cookies: Essential for core platform functionality, login sessions, and security.
• Functional cookies: To remember your language preference, display settings, and other customizations.
• Analytics Cookies: To understand which parts of the platform are used most — all data is anonymous.
• Security Cookies: To prevent fraud and automated attacks.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Every 377bat user has the following rights over their own data. We respect and uphold these rights:

• Right of Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to object to the processing of your information in certain circumstances.
• Right to Data Portability: The right to receive your data in a structured, portable format.

To exercise any of these rights, please contact our support team. Requests are typically processed within 7 business days. Please note that some data may not be deletable due to legal obligations.

377bat retains different types of data for different periods. Retention periods are determined by legal obligations and operational requirements:

• Account information: For the duration of account activity and a minimum of 5 years after closure.
• Financial transaction data: Retained for a minimum of 7 years as required by law.
• KYC documents: At least 5 years after account closure.
• Cookie and session data: Up to 1 year after the session ends.
• Support Conversations: 2 years from the date of last contact.

Once the retention period expires, data is securely deleted or anonymized. However, data may be retained as needed in the event of ongoing legal disputes or investigations.

377bat is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• Age is verified during the KYC process.
• If it is found that a minor has created an account, it will be immediately closed and the associated data deleted.
• If parents or guardians notice any suspicious activity, they can report it to our support team.

377bat reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made, we follow the process outlined below:

• Users will be notified by email or via the platform at least 7 days before any significant changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• The date of the most recent update will always be shown at the top of this page.
• A summary of what has changed compared to the previous version will be provided.

We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team. We typically respond within 24 to 48 hours.

If you believe your privacy rights have been violated, please contact us directly first. We are committed to resolving issues promptly. Our Responsible Gaming You will also find important information on this page.